From the first contact

With Internursing, assistance is problem-free; here are the main stages of the service provided by our private home-help service:

phone consultancy: the first contact with our organization is managed in a professional way; careful consultancy permits understanding and orienting the client's needs

assessment of requirements: an in-depth assessment of the case is made, with an assistance proposal based on the medical prescription and on the needs of the client and his/her family

selection of assistant: on the basis of the assessment and client's preferences, the person best suited for the appointement is selected from among the numerous and expert Internursing personnel

assistance management: all administrative formalities are dealt with to ensure basic treatment with health insurance companies; the relative cost-bearing guarantee permits utmost transparency. All the remaining administrative formalities relating to personnel are of course managed by the service. Internursing ensures the constant coverage of shifts, 24 hours a day, 365 days a year

re-assessment of needs: assistance procedures are constantly monitored and periodical reassessment permits adapting them to the actual needs of the client: Internursing takes all necessary steps with respect to the health insurance as regards any change to the cost-bearing guarantee.